Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how Impartium, LLC ("Impartium," "we," "our," or "us") collects, uses, and handles information when you visit or interact with our websites: impartium.com, impartium.agency, and impartium.ai (collectively, the "Sites").
1. Information We Collect
We collect information in the following ways:
AI Chat Interactions: Our Sites include AI-powered chat interfaces. When you interact with these tools, we collect and store the content of your conversation, including all messages you submit. Any personal information you include in a conversational message — such as your name, email, or company — will be transmitted to our AI provider as part of that conversation.
Contact Form Submissions: When you submit a contact form on any of our Sites, we collect the information you provide, which may include your name, email address, company name, and message content. This information is stored securely and is not transmitted to our AI provider or any other AI provider.
Analytics Data: We use web analytics tools to collect information about how visitors use our Sites. This may include your IP address, browser type, referring URLs, pages visited, and time spent on pages. This data is collected in aggregate and used to improve our Sites.
Cookies and Similar Technologies: Our Sites use functional cookies necessary for site operation and analytics cookies to understand usage patterns. We do not use advertising or tracking cookies beyond standard analytics.
2. How We Use Your Information
We use the information we collect to:
— Respond to your inquiries and communicate with you about our services.
— Operate, maintain, and improve our Sites and AI chat tools.
— Analyze usage patterns to understand how our Sites are being used.
— Comply with legal obligations.
3. AI Chat Tools and Third-Party Processing
Our Sites feature AI-powered chat interfaces. When you use these tools, the content of your messages is transmitted to our AI provider for processing. Our AI provider's use of this data is governed by their own privacy policy and terms of service. For a link to our AI provider's policies and terms, contact us at connect@impartium.com.
Contact form submissions are handled separately and are not transmitted to our AI provider. However, if you voluntarily share personal information within a chat conversation, that information will be included in the content transmitted to our AI provider for processing.
We retain chat transcripts internally for quality assurance, service improvement, and business records purposes.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
— Service Providers: Third-party vendors who assist us in operating our Sites and services, including analytics providers and our AI provider (for AI chat processing), under appropriate data agreements.
— Legal Requirements: When required by law, court order, or other governmental authority.
— Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.
5. Data Retention
We retain contact form submissions and chat transcripts for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Analytics data is retained in accordance with our analytics provider's retention policies.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. California residents may have additional rights under the California Consumer Privacy Act (CCPA). Individuals in the European Economic Area may have rights under the General Data Protection Regulation (GDPR).
To exercise any of these rights, please contact us at connect@impartium.com. We will respond to verifiable requests within a reasonable timeframe.
7. Data Security
We implement reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Sites are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document. Your continued use of our Sites after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Impartium, LLC
Email: connect@impartium.com
Web: impartium.com
